A universal training program needs to be in place, if for nothing else to:
1. Guarantee some form of uniformity in moving and packing process
2. To provide some measure of quality with new hires who claim to have experience.
3. To address claim issues through readdressing procedures affecting these claims.
4. To provide a measure of consistency of service between Sales, Operations, and labor
A basic training to address company protocols, methods, and requirements can go a long way towards providing consistent, higher quality labor as well as direction for everyday situations that may arise, it will aid Sales and Operations if we all know what the other needs and expects, employees are more interchangeable, employees become more valuable with additional skills and are not given the day off because of lack of skills. It’s win-win for everyone.